GMT Celebrates Its Third Year on the Travel Weekly Power List
Global Marine Travel (GMT) heads into its third year in a row on the Travel Weekly Power List as a specialist Travel Management Company within the Maritime Industry, gaining a new spot at #42 for 2021.
Travel Weekly surveyed companies with a minimum of $100 million in travel sales certified by a company’s owner, CEO or CFO. Due to the pandemic, their methodology was to continue to base rankings on gross travel sales in 2019 with the exception only of 2020 merger and acquisition activity among Power List agencies.
One of the main strengths of the industry had been through acknowledging weaknesses and adapting to new ways of working, while also raising the bar on customer service to accommodate the influx of cancellations and refunds. GMT took a proactive approach to the pandemic throughout 2020 and worked to increase communication methods with all clients, focus on maritime crew repatriation globally via charter flights, worked with customers and airlines to manage refunds and find solutions to complex travel requests, invested in additional mergers and acquisitions and reduced office space.
Looking ahead as travel continues to recover, GMT is confident that towards the end of 2021 we will see a return toward normal travel patterns for marine travel. GMT will also continue to centralize/reorganize operational efficiencies under a strong executive leadership team, further implement digital technologies for our customers such as our Fly2C marine online booking tool, and our revolutionary cruise passenger air booking platform, Cruiselink. Through-out and post pandemic, GMT maintains a full team of customer service agents assisting customers with latest current travel rules and procedures.
GMT is also celebrating 20 years of excellence in providing specialist travel services to the marine industry. Tim Davey, Founder and Managing Director of GMT stated, “As we celebrate our 20th anniversary, we pledge to continue providing the best customer service and travel solutions to meet the ever-changing needs of our industry. Through collaborative efforts from our leadership team and travel agents, and with V.Group’s support, we will ensure the continued growth of our company, as well as our clients and partners. Onwards and upwards!”